So, my supervisor puts a note in the file:
“Put monkey on back of [the attorney] or [the claimant] to get us [the property damage] info or else we close [the file] in 7 days.”
My response in the file notes:
“Monkey installed on [claimant attorney’s] back. Monkey not happy being so close to an attorney.“
They really should install a snark filter on the claims system.