Showing posts with label Product Review. Show all posts
Showing posts with label Product Review. Show all posts

Wednesday, September 18, 2019

Speaking of Product Testers...

Chester recently went in for his lopitoffame procedure. Poor guy. He'd really taken a...special...liking to his sister. Alas, their love will be forever a strictly platonic love from now on.

Any incest...

As you would expect, Chester was sent home wearing the cone of shame.

Higher than a kite, but getting great reception. 
He was so pathetic that first day. He'd go outside and try to sniff out a spot in the yard to pee. Trot, trot, trot, head down, cone/face plant, screeching halt, SNIFF!! Lift head, watch leaves and dirt fall out of the cone. Lather, rinse, repeat. After the drugs wore off though...



He didna like it.


Not one bit.

So, being an avid DIY type and closet Pinterest scanner, we gave the pool noodle "clown collar" a go. My niece, I Do It, had reported good success with Chester's brother Doc using a clown collar a few weeks previously.


This is actually version 2.0. Version 1.0 was the same color but using a smaller diameter noodle. The smaller noodle was an immediate fail defeated by Chester's long neck and tongue in seconds. Well, version 2.0 didn't fare any better. So, we attempted a version 3.0 by doubling up the narrower and larger diameter noodles.


Guess what? Version 3.0 was also defeated by the same long neck and tongue as previous models. So, on the recommendation of a friend, I decided to give one of the inflatable collars a go.



This one, in fact. Cost me $40 bucks or so at Pet(not so)Smart. Note the little black strap? It's supposed to be attached to the collar. That feature didn't even last five minutes.


Looks pretty big all inflated, don't it?


Guess what? They don't do squat when they've been aggressively deflated. 10 minutes was all it took him to have that sucker destroyed. The Queen managed to super glue the puncture holes shut, but it was a lost cause at that point.


It was off again in not time. We gave up. Fortunately, he'd healed enough by that point that it was better than even odds that he wouldn't kill himself.

I want my $40 bucks back though. Stupid dogs.

Monday, September 16, 2019

Dear Kong,

My wife and I recently purchased one of your Kong branded dog beds which looked a lot like this one in the store:


It looks comfy. The product information claims it to be double reinforced, twice as strong as regular fabric beds, etc. Lies. All lies. Now, I don't know who or what is testing your products, but they are clearly incompetent. Please allow me to  introduce you to your new product prototype testers:


They may not look like much all cute and snuggly on the loveseat, but this:


is what they are capable of when they set their furry little minds to destruction.

Please contact me to discuss scheduling and compensation for their services.

Sincerely,

Daddy Hawk

Friday, February 9, 2018

Buyer Beware

Once upon a time, around about the end of August last year, the fuel pump on The Queen's chariot went Tango Uniform. Come to find out, it's a fairly well known issue that Ford fuel pumps eventually take a dirt nap after the electrical connector in the fuel pump housing melts. Most fuel pumps installed in the gas tanks use the gasoline to keep the pump cool. Run the tanks down too low, and you have nothing to cool the pump which contributes to the electrical connectors melting resulting in fuel pump failure.

Look at the melted plastic where the red arrow is.
Guess who has a tendency to run the fuel tank down "0 miles to empty"? 

Here's another question for you: where does Ford mount the fuel pump?


If you answered "inside the fuel tank under the [expletive deleted] 6000 pound SUV", you win the "sweat your ass off in the Texas heat on a crappy asphalt driveway" award. This is not a job you look forward to doing twice. 

So, on with our story. Auto parts stores wanted $250 to $300 for a replacement fuel pump. Since I was still recovering from being laid off (again), $250 to $300 is a lot when you're pinching pennies. I went looking for a better deal, and located a new pump on eBay for $72. The seller had good feedback. The listing indicated that So, money was paid and a fuel pump arrived. After a late night of laying on crumbling asphaly under the SUV in the "cool" evening temperatures of 90 degrees with naught but a headlamp to light my way, the fuel pump was in and working. 

For a time. 

A week ago Sunday, the "new" pump decided it was a perfect day to die. 

I reached out to the eBay seller to see about getting the pump replaced under warranty:

"I purchased a fuel pump for a 2007 Lincoln Navigator in August 2017 from CN Batteries. It appears that the pump failed yesterday (pending confirmation). What is the warranty replacement policy/process?"

Polite. Reasonable. To the point.

The response I received was confusing:

"ok,we know,how about you pay $70,we will send you a new one,is it ok?
regards"

Huh?? Now, my English isn't always the best, but my guess is that English isn't this person's strongest subject. 

I decided to seek clarification:

"Your reply makes no sense. I purchased a fuel filter from you via eBay less than 6 months ago for $71.99. That fuel pump has now failed, and you are suggesting that I send you $70 and you will send me another one? Seriously? Is that your idea of a joke? 

I just got done doing the diagnostic testing. There is power to the engine compartment power distribution box, and the fuel pump fuse and relay are both good. However, there is no sound of the pump pressurizing when I turn the ignition key to the on position. In all likelihood, when I go through the trouble of pulling the dropping the tank to get to the pump I bought from you out of the tank, I am betting the pump is going to turn out to be bad. Your eBay listing indicates the pump comes with a 12 month warranty. Warranties generally mean replacement of defective products within the warranty period. We are well within the warranty period. So, again, what exactly is covered by the warranty you say your product comes with and what is the process to get a replacement?"

Perhaps I'm getting a little peaved a this point.

CN-Batteries doubled down with the following reply:

"ok,we know
the only way to get the replacement is to pay us $69
if you don't pay the money,we can't send you the replacement freely,hope you understand
regards"

Now, I'm not an unreasonable person, but this is moving the needle from a little peaved to not a happy camper. 

I strongly urge them to reconsider the error of their ways with this:

"No, I don't understand. Your product listing indicates the pump has a 1 year warranty. Does your product have a 1 year warranty or not? If it does not contrary to what your listing clearly states in the "item specifics" section of the listing, you are engaging in false advertising. If it does, how can you justify first asking for $70 and now $69 to replace a defective product under warranty. If you do not provide a proper explanation immediately, I will have no choice but to post this entire exchange on social media and escalate this issue to eBay for resolution."

They, for reasons which I cannot fathom, are either too blind to see the error of their ways or incapable of repentence as evidenced by their next reply:

"This is our company policy

the only way to get the replacement is to pay us $69
if you don't pay the money,we can't send you the replacement freely,hope you understand
regards"

Well, even an unhappy camper should give one last chance:

"Your company policy is in direct contradiction with the terms of your listing. As previously stated, your eBay listing states the product has a 1 year warranty. You are required under the eBay Selling Practices Policy "...to meet the expectations you've set in your listing." You have created an expectation that there is a one year warranty on the product sold. I don't know what warranty means where you come from, but where I come from warranty does not mean requiring a purchaser of a defective product to pay $2 less than full price to get a replacement under warranty. Since you obviously have no intention of honoring your warranty or living up to your other false promise of 100% buyer satisfaction, you leave me no choice but to escalate this to eBay and publish this entire exchange via social media in the hopes that other consumers will not fall victim to your unscrupulous business practices."

Well, I did warn them.  

So, don't expect CN-Batteries to honor their warranty. Don't expect their fuel pumps to last through their alleged warranty period. 

Now, if you'll excuse me, I have to go lay down in some crumbling asphalt under a 6000 pound SUV again. At least it's not 90 degrees out this time. 


Thursday, December 6, 2012

Inaugural Review in The Toy Box

Since some of y'all asked, this is your notice that the inaugural product review is posted over at Daddy Hawk's Toy Box. Go check it out.

Friday, November 30, 2012

There's Gonna Be Some Changes 'Round Here...

Before I get to the changes here at Preachers & Horse Thieves, I'd like to take a moment to welcome another follower. Even though she does not appear in the "official" listing in the side bar, Jane of Virginia sounded off her presence in the comments of the last post. Her profile lists her online presence at "Rational Preparedness" : The Blog. Everybody say "hi" to Jane. While you're at it, tell me if you don't think her profile picture is the spitting image of Cote de Pablo from NCIS.

Now, moving right along, the first change I would like to make you all aware of is the new name. Not for the blog, but for the blogger. Shepherd K has been a fun name, but it's time to put it to bed. There are a couple of reasons for the decision. The main one is the likely adoption of M&M in the near to mid future. As some of you may recall, The Queen bestowed upon me the title of "Daddy Hawk" shortly after M&M's arrival. Over the almost one year since her arrival, I have come to view myself more and more as a husband / father / protector, a Daddy Hawk, as opposed to anything else. Besides, the best nicknames are those that others give you instead of ones you think up for yourself.

So, when you see a comment from a stranger named Daddy Hawk, it's just me.

We'll get along fine as long as you don't mess with my wife or my daughter.

The second change (or second and third depending on your point of view) is the changing nature of the blog. My original intent when I started writing here was to have a place to hone my writing skills, find my "voice" and share random thoughts on a variety of topics and other stuff. In other words, a general blog. Over time, I have gotten away from random thoughts and other stuff and started focusing more on my life as it happens. A diary of sorts. Part family history, part spleen venting. Looking back through the stats though, I've noticed that my most "popular" posts were the car reviews. In fact, my 2010 Ford Focus SES review is the number three entry for that search term on Google. Yeah, I just patted myself on the back. There might have been a self satisfied, maniacal chuckle or two as well.

In light of those revelations, I've decided on a two part solution. Part one, Preachers & Horse Thieves will continue to be your destination for all things related to The Queen, Daddy Hawk, M&M and the happenings at Castle Erickson. Part two is the creation of a new blog, called Daddy Hawk's Toy Box, which is where I will turn my inner twelve year old boy loose for things like writing reviews of cars, planes, motorcycles, guns, tools, books, movies....in short, anything a twelve year old boy (or girl) stuck in a middle aged man's (or woman's) body might find interesting.

The Toy Box is under development as you read this. It may be a little bit before some content appears, but I'll get something up there before too long.

Finally, I will continue to contribute to The GunDivas blog on occasion. Just under the new blogger name. Otherwise, it'll be semi-business as usual around here.

As always, I really appreciate your readership, your friendship and your comments.

Tuesday, March 27, 2012

Product Review: Find My iPhone App

Warning: you will have to read through one of my patented, long winded set ups to get to the meat of the review. Skip down about half way if you could not care less about the back story.

When my company set me up with the new iPhone 4s, the inevitable happened. You see, The Queen and I had had the second generation iPhone 3G. It had served us well for two years until it became increasingly slow and frustrating to deal with. In hindsight, the problem was blindly upgrading the OS every time iTunes said there was an update available not realizing that the platform was not designed for the newer OSs and didn't have the horsepower to run the code.

Also around this time, there was all the hoopla in the media about Apple using location information gathered from the phones without express permission (ignoring the fact that such a clause is supposedly buried deep within the 40 something pages of end user license agreement that no one reads). So, bowing to the pressure from my beloved Queen to fix the problem, I suggested we try out the Droid platform. The Queen was game, and our brief foray into Sprint's services was the net result.

Upon returning to AT&T, we stuck with the Droid platform mainly because I wasn't flush enough with cash at the time to shell out over $300 a piece for new Apple iCores. Anyphone, The Queen gamely accepted the Droid (a Motorola Atrix)...and promptly began to complain about the touch screen keyboard. I suggested she use the voice to text feature....apparently Droids don't speak Thingie.

As you might expect, upon the conferring by the company of my new Apple iCore,  royal decree came forth that "We want!" (that being the royal we). Promises were made; and, lo and behold, the royal exchequer received a healthy infusion of cash from the treasury in the form of a tax refund earlier this month. We were too early in our current contract to get the full benefit of an upgrade discount, but we got enough of a discount to make a refurbed iPhone 4s doable (albeit at a price that would make Robin Hood look like a small time liquor store robber).

The phone was ordered online and arrived at the castle via FedEx last Thursday. We (meaning me) got The Queen's information transferred over the weekend, and all was right in the royal household.

Until yesterday.

The Queen decided that yesterday was too beautiful a day to remain indoors. As a result, after M&M's visit with her bio parents at the CPS offices, The Queen and our little princess departed in the royal carriage to set up court in the botanical gardens in Fort Worth. After my departure from the office, The Queen asked if I would like to join the royal party in the gardens. I asked what she had in mind for dinner, and she decreed that a picnic was in order.

Guess who stopped by the house to secure supplies for said picnic?

I arrived at the gardens a little before sundown and was warmly greeted by my Queen. A lovely picnic was had by all...well, almost all. M&M slept through the event. Being adorable is sssooOOooo tiring.

Anybaby, as we were packing up, The Queen discovered that her new iPhone was nowhere to be found. A thorough search of the area turned up no phone. Retracing her steps...no phone. It was last seen on a bench around the time of my arrival. The Queen claims she was so excited to see me that she forgot about having put the phone down.

What can I say? I can't really gripe at her for that now can I?

It was about this time that I remembered our IT guy telling me about the Find My iPhone app. I downloaded the app as quick as I could. Fortunately, having been the one who set up The Queen's new toy, I knew here Apple ID and password (both necessary to get the app to hunt down your stuff). Plugging the information in, the app brings up a map and pings the phone. It thinks for a moment and then shows you on the map where the phone is. More or less. There are limitations.

When I first pinged the phone, the app showed it to still be in the park at a parking lot about a 100 yards away.

Yep, you guessed it. Lazy, overweight, white collar, professional with a fantastic case of developing plantar fasciitis had to lope/jog/gimp/hobble and otherwise painfully move quickly in the direction of the phone.

Or, at least where the phone HAD been.

By the time I made it to the parking lot...no people, no cars, no phone.

Drat and other curses.

I spotted a security guard and asked if a phone had been turned in. A quick check determined that there would be no joy in Muddville that night as Casey struck out. The guard suggested I call the police for assistance.

Long side story short...the popo can't help much.

So, it was back to the app. Pinging the phone again showed to be on the move in southeast Fort Worth. After some debate about whether the now incommunicado Queen would go straight home or follow me, it was determined that time was wasting and that she would follow me while I tracked the phone.

Now, a couple of quick suggestions here. First, be prepared. I started out with about a third of a tank of gas. If this goose chase got too wild, I was going to have to break it off, gas up or rethink my strategy. I also had no means to communicate with The Queen what was going on. Second, ping that phone as often as you can to keep tabs on where it is. The Queen's phone took a circuitous route through east Fort Worth before doubling back to head southwest. Pinging regularly helped me avoid a lengthy detour and actually gain some ground against the phonenapper's approximately 20 minute head start.

We were ultimately able to track the phone to a lower income (okay, it was Section 8 housing) apartment complex in south Fort Worth. I was fairly sure that the person with the phone had arrived home as it stayed put for about 5 or 10 minutes before we arrived.

The Queen and I had another brief set to about whether or not she would come with me to search on foot. I convinced her that I could take care of myself with God's help, but that I couldn't search and protect her and the baby at the same time. After me promising not to be stupid, The Queen relented and stayed with the cars.

So, how accurate is the locator? The app narrowed it down to one building in the center of the complex. I'm pretty sure it narrowed it down to the eight units in the center of the building; but, short of knocking on doors, I had no way to know which door on which floor to have Monty Hall open.

After returning to the cars to let The Queen know I was still alive and where I thought the phone was, there was a debate about what next. I was trying to call the phone and send texts to it to see if I could get the person who had it to respond. The Queen was encouraging me to call the police again. While this went on, I pinged the phone again and, much to my surprise, it was on the move again coming out of the building I had tracked it to.

I told The Queen of the development just as a young lady came out from between two buildings heading for a car about 20 yards from us. I told The Queen, "I think she's the one with your phone." The Queen asked me if I thought she should approach her so as not to spook her. I okayed it while following far enough not to be threatening but close enough to intervene if necessary.

It turns out I was dead on. She had the phone in her hand. She claimed she was on her way to her boyfriend's to get a ride to return the phone.

?????

Yeah, that's what I thought. Whatever.

She readily gave the phone back. The Queen hugged her. There were tears. I did offer her $40 (the cash I had on hand) as a reward. She promptly and adamantly refused and quickly ran back to her apartment. Go figure.

Bottom line: the app works. It works real well, but it does require some patience and persistence. Having a little blood hound in you helps too.

FTC Disclaimer: It's a free app. So, up yours you bunch of fascist gooberment bureaucrats.